Privacy Policy
Effective date: 28 July 2026
What CreatorCount does
CreatorCount lets brands and agencies (“workspaces”) view the performance of public TikTok videos posted by UGC creators who work with them. Creators explicitly authorize this sharing by connecting their TikTok account through TikTok’s official Login Kit.
Information we collect
When a creator connects their TikTok account, we receive, with their consent:
- Basic profile information: display name, avatar, and TikTok open ID
- Account statistics: follower, following, total like, and video counts
- Public video information: video titles, descriptions, cover images, links, and their view, like, comment, and share counts
We do notreceive or store TikTok passwords, private or draft videos, direct messages, email addresses, or phone numbers from TikTok. We cannot post, edit, or delete anything on a creator’s account.
How we use this information
- To display video and account performance to the specific workspace the creator agreed to share it with
- To build performance-over-time history from periodic snapshots of public metrics
- To operate, secure, and improve the service
We do not sell personal information, use it for advertising, or share it with anyone other than the workspace the creator authorized.
Storage and security
Data is stored with reputable cloud hosting providers. TikTok access credentials (OAuth tokens) are encrypted at rest and are never shared with workspaces or any third party.
Data retention and deletion
We keep data while a creator’s connection is active. A creator can revoke CreatorCount’s access at any time in the TikTok app (Settings → Security → Manage app permissions). Creators and workspaces can also request deletion of stored data by contacting us, and we will delete it within 30 days.
Your rights
Depending on where you live, you may have rights to access, correct, or delete your personal information. Contact us and we will honor applicable requests.
Contact
Email: hello@creatorcount.com
Changes
We will post any changes to this policy on this page and update the effective date above.